Terms and Conditions
Damaged Products
Nevdon should be made aware of any damaged products within 48 hours of receiving the products. If you find a damaged product on delivery, please email Donna on info@nevdon.com
In the event that you receive damaged products please contact us so we can arrange the retrieval of the damaged product(s) and re-send new product(s).
Returns Policy
If an order is not received or is faulty please email us at: info@nevdon.com
Products cannot be returned or exchanged once your order has been dispatched.
If we do not have your particular product(s) in stock we will keep you informed of a dispatch date or offer a full refund.
Payment Options & Privacy
We accept Visa and MasterCard through Pay Station via our website, and also provide a direct credit / internet banking option. The payment details for direct credit payments are provided on point of purchase. Please be aware this does not go through a merchant system, and we will not be held responsible for any incorrect direct credit payments made. Once direct credit payment has been accepted, you will receive a paid notice and your products will be sent. Please be aware that this may take up to 48 hours for the payment to show as paid.
Your credit card will only be charged once you have entered your details and clicked “Submit order”.
Your credit card details are not stored in our system.
Pricing
All pricing shown on our website is in New Zealand dollars and includes GST.
GST for outside New Zealand will be excluded at point of sale.
Any special offers and gifts are subject to availability.
Nevdon reserves the right to amend any prices and to cancel or amend any special offers and gifts without notice.
Shipping
Currently Nevdon Remedies are available to customers in New Zealand, Australia, UK, Canada, USA and Asia.
Unless otherwise notified our standard time for dispatch is within three working days*.
*Whilst our clinic is closed at various times of the year, our dispatch of parcels will be weekly 3/5 working days from placement of a paid order. Sorry for any inconvenience.
Please Note
Signature Required: Courier Freight within NZ
Freight charges to residential & rural of $8.00 with purchases $200.00 and under.
Freight charges with purchased over $200 will be freight free.
To Australia, UK, Canada, USA & Asia we use Air International only with no track and trace.
You may choose to use Track & Signature via Courier for Canada, UK, USA and Asia. Should you choose Track & Signature Nevdon will notify you with a tracking number for you to follow on the internet with the given provider. The receiver is responsible for payment of any customs, duty (or other regulatory charges) made by customs authorities in the destination country.
Notification that your order has been accepted will be sent by email once dispatched.
Use of Supplements
Nevdon remedies are to be applied externally only.
Nevdon does not imply state or claim to cure or diagnose any person of any dis-ease or health condition. Due to the individual nature of each human’s body we do not and cannot provide any guaranty or promise regarding the extent to which Nevdon products may relieve or assist any one person or the speed in which they may provide relief or assistance.
Genopathic remedies are safe to use with any medication.
In no way does Nevdon endorse any person to stop any prescribed medication.
NB: Our Genopathic remedies may be found or suggested by third party persons, businesses and websites. We will not be held liable or responsible for the recommendations or actions that these sources of information may provide.
Governing Law
These terms and conditions are governed exclusively by the laws of New Zealand.
Variations to terms and conditions
Nevdon reserves the right to amend the above terms and conditions without notice.